Our CPA Reports and Survey

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Bygone Installations (Essex) Ltd are proud to present the results of the recent CPA survey which was conducted by the CPA, and encourages our customers to review the level of service and quality of the experiece that they received during their recent installation. Needless to say, they result simply speak for themselves, giving us an unbeatable 100% across the board. That's why our customers recomend us.

The following extract is taken from the official CPA Report for 2009 which can be downloaded in PDF format at the bottom of this page.

Quality Installer - Annual Survey Report

The following chart is made up from the scores each customer awarded the company in respect of their overall performance. The scoring is supplied by the customer when they apply for their Insurance Backed Guarantee once their home improvement contractor has been completed. The overall contract performance of the company is assessed by the following choice of scores. Excellent, Very Good, Good, Satisfactory or Poor.

The results are represented in the following pie chart...

Bygone CPA 2009 Pie Chart

Bygone Installations (Essex) Ltd - Member No. 2046

This report is produced by the consumer protection association in order to assist the company in maintaining, and where possible improving, standards of quality and service.

Further results are represented in the following bar chart...

Bygone CPA Results Chart

Customer confidentiality has been respected throughout.

The CPA results for Bygone Installations (Essex) Ltd, are without question, outstanding, and we strive to continue to build on our quality reputation. You can download copys of the reports below, or get in touch by using our contact us page. One of our experienced representatives will be more than happy to assist you with your enquiry.

CPA Survey - PDF Downloads

Please us the links below to download a copy of our PDF reports.

Download report 1

Download report 2


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Bygone News

Bygone lend a helping hand!

Article posted on 15 October 2010

We recently told the story of the nightmare experienced by Caroline Palmer and Sean Marten when they had their first window installation at their home in Mildma... Read More

New Bygone Website

Article posted on 18 August 2010

Welcome to the new website for the Bygone Installations (Essex) Ltd Website. Please feel free to peruse the site and find out for yourself, exactly what we can ... Read More

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The Bygone Collection Evolution Windows


Alfred Mitchell

Article posted on 22 October 2010

Dear Mr. & Mrs Baker. I viewed the T.V.programme and found it both interesting and of course quite horrifying. I know these cowboys are about and have been lucky to have avoid... Read More

Gillian Rowland

Article posted on 22 October 2010

Dear Eddy and Wendy Baker, Saw Eddy on telly. Well done for all your hard work! My conservatory still looks as good as it did when it was first constructed 12 years ago. best wishe... Read More

Wendy Balaam

Article posted on 22 October 2010

Hi Eddy and Wendy Thank you for your letter received recently regarding the above programme. I watched it and was really pleased to see how the young couple were helped out eventua... Read More